Sunline America strives to provide correct product and consumer care information, but we cannot guarantee the completeness or accuracy of this information on our site including without limitation: documents, videos, guides, search results, FAQ's, manuals, product comparison information, etc.
Permitted Use Of The Site
You may use the Site solely for your own personal, non-commercial use. You may download or print portions of the content of the Site, but not any significant portion of the content and not for republication or other distribution. You may use such downloads/print copies only for your own personal, non-commercial use, and you may not remove the copyright and/or other proprietary notices located on any such content.
Your use of the Site must be in accordance with all applicable laws. You do not acquire any ownership rights in the Site or any portions of its content, nor any license to the Site or any portions of its content.
Restrictions On Access To And Use Of The Site
Sunline America does not allow unauthorized access (hacking) into the Site. The use of deep-links, page scrapes, web crawlers, spiders, web robots, web scutters, ants, automatic indexers, bots, worms, or other such devices, or programs, algorithms or methodologies which do the same or similar things, in connection with the Site is prohibited.
In your use of the Site, you shall not submit, post or transmit any unlawful, threatening, libelous, defamatory, obscene, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or would otherwise violate applicable law.
You may not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use of the Site. You may not obtain or attempt to obtain any content through any means not intentionally made available or provided for through the Site. You may not access portions of the Site that you are not given linked access by sunlineamerica.com such as, without limitation, through brute force attempts or to locate content through manipulation of the URL or subdomains.
To access this Site or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of this Site that all the information you provide on this site will be correct, current, and complete. If Sunline America believes the information you provide is not correct, current, or complete, Sunline America has the right to refuse you access to this Site or any of its resources, and to terminate or suspend your access at any time.
Copyrights, Trademarks and Other Proprietary Rights
The entire content of the Site including, but not limited to, text, design, software, photography, video, graphics, music, sound, and the selection, coordination, arrangement, and enhancement thereof, is protected under the copyright laws of the United States, international treaties and other intellectual property laws and is owned by or licensed to Sunline America. All trademarks, service marks and trade names are owned or licensed by Sunline America.
Sunline America has no control over third parties or any links they provide to the Site. If a third party links to the Site, such linking does not imply any sponsorship or endorsement of the linking web site by Sunline America, or by any group or individual affiliated with Sunline America. No web sites that link to the Site may contain content that is distasteful, offensive and/or controversial, breach any laws or regulations, nor may they frame, modify, or otherwise incorporate the content or other materials on the Site or incorporate materials not displayed by Sunline America in conjunction with the Site.
Business Partner Linked Sites
DISCLAIMER OF WARRANTY; LIMITATION OF LIABILITY
THE SITE IS PROVIDED BY Sunline America ON AN "AS IS" AND "AS AVAILABLE" BASIS. Sunline America MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE CONTENT OF THE SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Sunline America DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. Sunline America DOES NOT WARRANT THAT USE OF THE SITE OR THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR CODE.
Sunline America WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF, OR INABILITY TO USE, THE SITE OR ANY SITE LINKED FROM THE SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOST SAVINGS OR LOSS OF PROGRAMS OR OTHER DATA, EVEN IF Sunline America IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION OF LIABILITY APPLIES TO ALL CAUSES OF ACTION, WHETHER BASED IN CONTRACT, WARRANTY, TORT, OR ANY OTHER LEGAL THEORIES.
ON THE SITE, WE MAY DISPLAY NAMES, MARKS, PRODUCTS, ADVERTISEMENTS OR SERVICES OF THIRD PARTIES, POP-UP TEXTS OR LINKS TO THIRD PARTY SITES. IN NO EVENT WILL Sunline America BE LIABLE, DIRECTLY OR INDIRECTLY, TO ANYONE FOR ANY DAMAGE OR LOSS ARISING FROM OR RELATING TO ANY USE, CONTINUED USE OR RELIANCE ON ANY ADVERTISEMENT DISPLAYED ON THE SITE, ANY PRODUCTS, SERVICES OR OTHER MATERIAL RELATED TO ANY SUCH ADVERTISEMENT, ANY LINKED THIRD PARTY SITE OR ANY LINK CONTAINED IN A LINKED SITE.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. THERE ARE DIFFERENT TERMS IN THE TERMS AND CONDITIONS OF SALE, BELOW.
All of the information in this site, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this site, and Sunline America does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is not, or is no longer accurate or complete.
Any passwords used for this Site are for individual use only. You will be responsible for the confidentiality and security of your password. If you forget your password, you may contact Sunline America at firstname.lastname@example.org for password assistance and to obtain a new password. Sunline America does not monitor your password.
Use Outside the United States
This Site is controlled, operated, and administered by Sunline America from its offices within the State of Minnesota, United States of America. Sunline America makes no representation that the content of the Site is appropriate or available for use at locations outside of the United States, or that access to the content from territories outside the United States is permitted. You may not use the Site or export the content of the Site (in whole or in part) in violation of United States export laws and regulations.
Just as Sunline America requires users to respect its copyrights and other intellectual property rights, and those of its affiliates and partners, Sunline America respects the copyrights of others. If you believe in good faith that your copyrighted work has been reproduced on the Site without authorization or in a way that constitutes copyright infringement, please contact us.
Rules for Promotions
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Sunline America as a result of this agreement or use of the Site.
A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Notwithstanding the foregoing, any additional terms and conditions on this site will govern the items to which they pertain.
Last updated February 6, 2019.
Terms and Conditions of Sale
IMPORTANT NOTICE: Sunline America IS WILLING TO SELL PRODUCTS TO YOU VIA THIS SITE ONLY IF YOU ACCEPT THESE TERMS AND CONDITIONS OF SALE.
BY ACCESSING AND USING THIS SITE, YOU AGREE TO BE BOUND BY ALL OF THESE TERMS AND CONDITIONS OF SALE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS OF SALE, Sunline America IS UNWILLING TO SELL PRODUCTS TO YOU VIA THIS SITE AND YOU MAY NOT PURCHASE PRODUCTS THROUGH THIS SITE. Any purported change to these Terms and Conditions of Sale by you in any additional documentation is hereby expressly rejected.
These Terms and Conditions of Sale are a legal agreement between you, either an individual or authorized representative of a legal entity ("you" or "your"), and Sunline JP, Sunline America USA ("Sunline America") applying to the products ("Products") purchased by you through the site www.sunlineamerica.com and our subdomains (collectively, the "Site").
Registration, Password and Security
You can purchase our Products as a guest, or register your information for future purchases by completing Sunline America's registration process. Registration is not required to place an Order. As part of the registration process you must provide us with current, complete and accurate information as prompted by the applicable registration form and provide a password and a user name. You are entirely responsible for maintaining the confidentiality of your password, user name and account information, and for any and all activities that occur under your account. You agree to notify Sunline America immediately of any unauthorized use of your account or any other breach of security. We strongly recommend that you log out of the Site and close your browser window when your session is completed to help prevent unauthorized people from accessing your password, username or account information. Sunline America will not be liable for any loss that you may incur as a result of someone else using your password, user name or account, either with or without your knowledge. However, you may be held liable for losses incurred by Sunline America or a third party due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder and any actions you take using someone else's account shall be binding upon both you and that account holder. While Sunline America strives to protect the personal information and privacy of its users, your use of the Site to transmit or store personally identifiable information is at your own risk.
- Orders. If you are a registered user, you can elect to "Sign In" either before or after you select Products to add to your cart ("Shopping Cart"). When you "Sign In", you will be prompted to select "Returning Customers" or "Check Out as a Guest". If you prefer to shop as a Guest, you can designate your transaction as a Guest by clicking on the "Sign in" link at the top of the screen where you will be directed to the same choice of a "Returning Customers" link or "Check Out as a Guest" link. Alternatively, you can fill your Shopping Cart and "Proceed to Checkout" to select the "Check Out as a Guest" link. You may then submit an order to us for Products pursuant to the order procedure set forth on the Site ("Order") When submitting an Order you may be asked to supply certain information relevant to your Order, including, without limitation, your credit card number, expiration date of your credit card, your billing address and your shipping information. By submitting such information, you grant to us the right to provide such information to third parties for purposes of facilitating the completion of Orders initiated by you or on your behalf. Verification of information may be required prior to acknowledgement or completion of your transaction.
- Order Validation and Acceptance. When you place an Order, we may verify your method of payment and/or shipping address before processing your Order. Your placement of an Order with us is an offer to purchase the Products on our Site. We may accept your Order by processing your payment and shipping the Product, or may, for any reason decline to accept your Order or any part of your Order. Sunline America reserves the right to refuse service, reject orders, terminate accounts, remove or edit content, or cancel orders (for example, in the case of suspected fraud) in its sole discretion. Any acknowledgment of your Order by us means that your Order request has been received; it does not mean that your Order has been accepted or shipped, or that the price or availability of an item has been confirmed. No Order request shall be considered to be accepted by us until the Product has been shipped. If we decline to accept your Order, we will attempt to notify you using the email address or other contact information you have provided with your Order.
- Additional Terms. All Products, pricing, and promotions offered hereunder are at the sole discretion of Sunline America. Products may be discontinued or changed at any time. We may limit or cancel quantities available for purchase on any Order on any basis, and to alter the availability or duration of any special offers at any time. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per Order. These restrictions may include Orders placed by or under the same account, the same credit card, and/or Order that use the same billing or shipping address.
- Electronic Communication. When you place an Order though the Site, you are required to provide a valid email address and phone number, which we may use to communicate with you, among other ways, regarding the status of an Order, advise you regarding shipment of Products, and to provide you with other notices, disclosures or other communications relating to your Order. You agree that we will not be responsible for any damages you incur, or information you do not receive, as a failure to provide a valid email address and/or phone number.
- Knife Purchases. By purchasing or ordering any knife you represent that you are 18 years of age or older and agree that you will take full responsibility for compliance with all applicable federal, state and local laws, regulations and other restrictions. Due to city and/or state regulations, sunlineamerica.com does not ship knives into New York City, the City of Chicago or the State of New Jersey.
Price and Payment
- Pricing and Product Information. We make every effort to provide current and accurate information relating to Products and prices, but we do not guarantee the accuracy or any such information. All pricing information is subject to change at any time without notice. In the event we discover a material error in the description or availability of a Product that affects your Order, or an error in pricing or quantity, we will attempt to notify you of the corrected information and you may choose to accept the corrected information or cancel your Order. If Sunline America has charged your credit or debit card but subsequently canceled your Order, Sunline America will promptly issue a credit to your credit or debit card account for the amount charged.
- Responsibility for Shipping Charges and Taxes. None of our prices include, and you shall pay, shipping charges, any excise, sales, use or like taxes and any applicable surcharges, and therefore such prices are subject to increase in the amount of any such tax (excluding tax on net income), shipping and surcharges that Sunline America may be required to collect or pay upon the sale or delivery of the Products purchased hereunder. The state in which you receive our shipment may require that you remit some form of taxes even if we aren't required to collect taxes in your state. It is your responsibility to remit these taxes if your state requires it.
- Prices. Prices are, and all payments shall be made, in U.S. dollars.
- Payment. To the extent that a balance is due to us after use of any available gift cards, merchandise credits, or merchandise allotments payments to us will be made via your personal Pay Pal account or by credit or debit card through our Pay Pal payment gateway at the time you check out, or such other payment method as may be made available from time to time. You agree to pay the amount specified, including any applicable sales or other taxes, and shipping and handling charges and surcharges. Shipments to distant states such as Hawaii and Alaska may be subject to additional surcharges without advance notice to such customers at the discretion of Sunline America. No discounts, quantity entitlements, or promotions apply unless expressly specified for the transaction. Orders will be processed and shipped pending credit card authorization.
- Gift Cards and Gift Certificates. All gift cards, e-gift cards and other gift certificates are deemed purchased in and issued from the State of Minnesota. The risk of loss and title to such items passes to the purchaser upon our electronic transmission to the recipient or delivery to the carrier, whichever is applicable.
Shipping and Delivery
This Site is controlled, operated, and administered by Sunline America from its offices within the State of Minnesota, United States of America. Sunline America will not ship Products ordered via the Site to addresses outside the United States of America, nor will Sunline America make sales to customers who use non-U.S. credit or debit cards via the Site. If you are a customer located in Canada or shipping to Canada, please go to www.Sunline America.ca. If you are a customer located anywhere else or shipping to anywhere else, please go to www.sunlineamerica.com/eu-en.
Sunline America shall deliver the Products to the location set forth in your order within the United States of America using its choice of shipping company. For detailed information on Sunline America's shipping policies, please visit Shipping Methods, Cost and Timing. You are solely responsible for the accuracy of your shipping information that you provide Sunline America. Risk of loss and title to the Products remains with Sunline America until the Products are turned over to the carrier at which point risk of loss and title transfers to the carrier. Risk of loss and title are transferred to you when goods are delivered to the location you specified in the Order. You must inform Sunline America within 10 days of receipt of your order if you believe any part of your purchase is missing, damaged or incorrect.
Intellectual Property Rights
You acknowledge that Sunline America retains all right, title and interest in all intellectual property rights in and to the Products.
Limited Warranties, Exclusive Remedies, Disclaimers, Limitations on Liability
Sunline America's limited warranties and your exclusive remedies for specific Products are set forth on Sunline America's Warranty Information page.
EXCEPT AS SET FORTH ON Sunline America'S WARRANTY INFORMATION PAGE, ALL PRODUCTS ARE SOLD ON AN "AS IS" BASIS WITHOUT ANY WARRANTIES AT ALL. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Sunline America DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, WHETHER WRITTEN OR ORAL, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT AND WARRANTIES ARISING FROM A COURSE OF DEALING, COURSE OF PERFORMANCE OR TRADE USAGE.
Some states do not allow disclaimers of implied warranties or limitations on how long an implied warranty lasts, so the above disclaimer or limitation may not apply to you, and you may also have other rights which vary from state to state.
IN NO EVENT SHALL Sunline America BE LIABLE FOR DAMAGES ARISING AS A RESULT OF ANY DELAY BY Sunline America UNDER THESE TERMS AND CONDITIONS OF SALE. IN NO EVENT SHALL Sunline America BE LIABLE, AS A RESULT OF SELLING A PRODUCT HEREUNDER OR UNDER THESE TERMS AND CONDITIONS OF SALE, FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, TREBLE OR EXEMPLARY DAMAGES OR OTHER SIMILAR DAMAGES REGARDLESS OF THE CAUSE OF ACTION AND REGARDLESS OF WHETHER Sunline America KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. Sunline America'S AGGREGATE LIABILITY UNDER OR RELATING TO THESE TERMS AND CONDITIONS OF SALE WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you, and you may also have other rights which vary from state to state.
For the most comprehensive return policy information, please consult our Returns and Exchanges policy. Defective items, whether under or outside the warranty period, may require special handling. Defective MarCum items, for example, must be processed online at marcumtech.com/support/.
If your return no longer qualifies you for the same quantity discounts and/or free promotional item provided by the value of your original Order, you will be charged back for such discounts, and you will be required to return your free promotional item. If you do not return your free item, your original payment method will be used to charge you for the value of the promotional item.
These Terms and Conditions of Sale shall be governed by, and construed and enforced in accordance with the laws of the State of Minnesota, without giving effect to any principles of conflicts of laws. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to these Terms and Conditions of Sale shall be filed only in the state or federal courts located in Hennepin County in the State of Minnesota, and you further agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action. You waive all defenses of lack of personal jurisdiction and forum non conveniens. Process may be served on you in the manner authorized by applicable law or court rule.
If you have any questions regarding the Terms and Conditions of Sale, the Products, your Order or you wish to obtain additional information, please send an email to email@example.com.